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Jason Jennings
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The Game Changers © with Jason Jennings and host Dale Dixon

Cutting Edge Advice Designed to Give You and Your Business a Competitive Advantage

Dale Dixon, a real world CEO, sits down with Jason and together they discuss the research findings for Jason’s books and then drill down and present ways to make the material actionable.

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Each week a new edition of The Game Changers is released. The entire library is listed below.
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Complete List of "The Game Changers" Episodes

Finding, engaging and keeping the right people continues to be the single biggest challenge facing businesses everywhere. Based on his exhaustive research into more than 220,000 companies Jason reveals five secrets for getting the job done.

In the course of everyone's live there comes a time when they face a challenge, a hardship or a problem that threatens to overwhelm them and they   don't' where or to whom to turn. When that happens to you or someone close to you, you should be armed with three questions that will provide an immediate solution.
Retail is in free fall with some forecasts saying the US will have 25-40% less retail space in the next ten years. Then, there’s TJ Maxx and Marshalls with 33 straight quarters of increased sales, annual sales that exceed Nordstrom’s and JC Penny’s combined and a market value seven times that of Macy’s. Learn how they do it and why they should be a model for retailers everywhere.
Testimonials and third party endorsements are powerful ways of convincing customers they’ve made the right choice, affirms that others have made the choice, were pleased, and helps them think they’re making a wise decision. This episode will teach you everything you need to know about collecting and using testimonials and endorsements.
Medline is the largest privately held manufacturer and distributor of medical supplies in the world. The companies more than 1,200 sales representatives generate more than eight billion in annual revenues for the 350,000 different products which are delivered from the firm’s more than 12 million square feet of warehousing. This is one incredibly company and here’s the story of how they built one of the most extraordinary sales organizations of all time.
Edelman is a leading global research and communication company that conducts an annual trust survey. The results this year are shocking. Have a listen.
Think about the last compliment you received from someone. I bet it made you feel really good. Years ago, a cashier at a drive through window at a Jack-In-The Box paid Jason Jennings a compliment that he's never forgotten; you could even say it was a life changer. To this day Jason can’t drive by the place on Lombard Street, in San Francisco, where the restaurant was located, without smiling a big smile. In this new edition of The Game Changers Jason shares the seven reasons why you should make giving compliments a big part of your life.
One of leadership’s commonly followed rules is to keep your cards close to your vest and make everything a big secret. This edition reveals that dinosaur like belief as being plain stupid.
Traditional retailers are closing their doors, going out of business and filing for bankruptcy at an unprecedented rate. But, Wal-Mart is still growing and the things they’re doing to stay relevant, profitable and prosperous are must learn lessons for everyone in business.
Can a single flap of a butterfly’s wings in the Amazon eventually create a hurricane that destroys homes and kills people in Texas? The Butterfly Effect is a well-respected and widely written about part of Chaos Theory that you should know about when making business decisions. It’ll also make you appear very smart.
It’s inevitable that you’re going to disappoint someone and be forced to apologize. In this episode you’ll learn how the world’s best companies handle customer complaints and make certain they don’t happen again.
The day this episode posts Jason will be in Marquette, Michigan delivering the Spring Commencement Address to 1,200 students graduating at Northern Michigan University. In this podcast Jason gives us a preview of the three secrets he’ll be sharing with the final Millennials and the first Gen Z’ers.
Way back in 1997, Jeff Bezos, Founder of Amazon, wrote a letter to his first shareholders. Contained in that letter were the beliefs he held sacred. Listen and learn how prescient the guiding principles were and how they resulted in building one of the five most valued companies in the US in a remarkably short period of time. In the episode we’ll also compare the twenty year old letter with his most recent letter to shareholders and see what’s changed. You’ll learn a lot you can use.
The video went viral and the world watched as a passenger on United Airlines was forcibly removed from his seat, beaten up badly and unceremoniously tossed off the plane. His only offense was that the airline had to get four employees to another airport. Jason, who has flown almost four million miles on the airline and knows the inner workings of the airline explains why having too many rules caused this tragic event to occur.
Howard Schultz has stepped down as CEO at Starbucks. The last time he tried to step aside everything went to hell in a hand basket. This edition will tell you why bad things happened when he left and what to be on the lookout for in his replacement and it all ties back to a single basic principle of business.
The first members of Generation Z are about to graduate from college this year and they are completely different than their Generation X Millennial predecessors. Learn about the differences between Gen X and Gen Z in this this edition.
Uber is the 70 billion dollar Goliath and Lyft the feisty and nimble competitor. But, Lyft has something going for it that Uber doesn’t and it could turn out to be a huge vulnerability and a great case study that might eventually prove that, "it’s not the big that eat the small – It’s the fast that eat the slow." Here’s another MBA level course in culture.
Back in 1958 an Englishman by the name of Cyril Parkinson published a book titled, Parkinson’s Law and The Pursuit of Progress. It was filled with wickedly humorous essays based on his time in the British Civil Service including one about how many people and how much time it took to get something done. Members of British Foreign Office set out to prove his observation and succeeded. It’s truer today than ever. You’ll learn all about people pyramid schemes and bureaucracies.
Every organization of more than two people has a culture. It’s either the want they to have and they work on it constantly and if they don’t have a culture one exists by default and any culture that exists by default inevitably becomes toxic. Here’s your MBA level course in culture.
Jason recently completed an engagement with a client where he helped bring alive the purpose of the company. What they did with it is brilliant. If you want to learn one of the best ways to cascade a message through an enterprise and get everyone on the same page you’ll love this game changer.
Is nickel and diming and constant surcharging a defensible business model. This week’s edition provides examples of what happens when the nickels and dimes start adding up and your customers vote with their feet and leave.
Jason talks about a video interview gone viral with fellow author Simon Sinek who maintains that Millennials were all dealt a bad hand and that it’s the responsibility of businesses to accommodate them. Learn Simon SInek’s big four reasons for the Millennial disconnect in this week’s edition of The Game Changers.
This episode tells you how to never run out of great ideas using one simple thing that Jason learned while research his first landmark book, "It’s Not The Big That Eat The Small –It’s The Fast That Eat The Slow". Practice this one painless maneuver whenever you’re about to take a trip and watch the ideas flow.
After completing a recent keynote speech in Phoenix Jason came to the conclusion it was the best managed and most outstanding conference in which he’s ever taken part. After more than 1000 keynote speeches around the world, Jason shares the six secrets for an outstanding conference.
Sometimes leaders are required to make decisions that cause short term pain. Here’s an invaluable lesson in how to make the hard stuff fun.
If you want to grow your business don’t resort to using the same old tired excuses routinely offered up by executives and owners of businesses that aren’t growing. This edition debunks every excuse for little or no growth and offers up a sure recipe for nonstop growth.
Episodes of The Game Changers always rely on the research for Jason’s bestselling books and the fascinating people he meets during the course of traveling hundreds of thousands of miles each year. But, in this episode opens up and reveals a personal story he’s never shared before and the four e invaluable lessons he learned that changed his life. It’s a must listen podcast.
This episode will strike terror in the hearts of anyone involved in sales. Several fascinating studies have repeatedly proven the efficacy and financial benefits of constantly changing things up, shuffling portfolios and changing account lists. Learn about the fascinating research in this edition.
At the end of 2015 Jason read about something Mark Zuckerberg, the CEO of Facebook planned on doing in the coming year. He decided that if it was good enough for Zuckerberg it was good enough for him and he made a promise to do the exact same thing. The results of his New Year’s resolution have been amazing. Not sure how it worked out for Mark Zuckerberg but it can make a huge difference in enriching your life.
Out of the more than 1000 keynote speeches and teaching assignments that Jason has delivered in every state, province and nearly 100 countries he’s only found himself speechless on four occasions. Recently, after being introduced as the closing speaker for ComEd’s Key Manager’s Meeting in Chicago, he took the stage and it happened again…he looked out ta the audience and almost didn’t know where to start or how to begin. Here’s what gave him pause and a big lesson for anyone in business.
Jason guesses he’s stayed in more than 3,000 different hotels during his career and his favorite hotel will surprise you. Recently, while staying at that hotel, he was engaged in one of those unplanned, spur of the moment conversations with a man standing next to him in the lobby. It turns out the man is the owner of the hotel and a dozen others. During their conversation, he shared with Jason the four things that have made him an extraordinarily successful hotel owner. You can adopt and use these four things in your business as well.
Does your customer service suck? The only way to find out is by being your own customer and experiencing firsthand how you treat your customers. Here are seven steps for dramatically improving customer service.
At least once a year Jason has lunch with Russ Colombo, President and CEO of Bank of Marin, a highly successful bank which has enjoyed remarkable growth under Russ’s stewardship. This year they decided to bring their spouses. While comparing notes they discovered both couples had been together since they were twenty, were celebrating big anniversaries this year and that’s where the conversation naturally turned – to why highly successful, long term relationships in life and in business happen. Together, the two couples think they cracked the code.
Many years ago, a woman named Laura, who was my assistant, walked into my office, laid down a bunch of memos and letters and said, "That letter you wrote is the worst letter I’ve ever transcribed in my life," adding, "you should be ashamed of yourself!" And, then, she proceeded to give me a lesson I’ve never forgotten and use every day. In many ways it wasn’t only a game changer but a life changer for me. And, it can be for you too.
We receive a lot of mail from people asking what they can do to change or transform their company from the bottom or the middle. Many of these emails express utter frustration at feeling stuck in a company that doesn’t get it. Here are Jason’s thoughts and advice on making an impact from the bottom or the middle.
This week, in preparation for a speech in Arizona, I interviewed Patsy O’Brien, the Chief Operating Officer of Smith & Howard, an accounting and advisory firm in Atlanta, Georgia, a firm consistently rated the number one CPA firm in America by INSIDE PUBLIC ACCOUNTING. At the end of a great conversation Patsy said, "Wait a minute, there’s one more thing I need to tell you about before we wrap up." What she said has profound implications for every business and is one of the coolest and biggest game changers I’ve ever come across.
Peter Drucker said culture eats strategy for breakfast, your research really illustrates that point. (Jason, pick it up and illustrate with a story). When you talk about a lean culture, what do you mean? In your book, Less is More, you identify eleven leadership traits behind creating the culture. While we don't have time to go into all eleven. Give us one or two that a leader can focus on and improve in the next week.
What can you learn from the most successful companies? The research shows top performers consistently master the art of creating and sustaining organizations where everyone thinks and acts like the owner. In this episode of The Game Changers, Jason shares the story of Billion Dollar Brad and details the way to make every employee feel like the owner.
Need some help supercharging meetings within your company? Here are six things to do to make every meeting exciting and productive.
In preparing for five upcoming speeches to five different companies in five different cities Jason was tasked with five different assignments. One company wants to get everyone on the same page. Another wants to their workers to embrace radical change, another fears a new onslaught of competition, still another is struggling with finding, engaging and keeping its workforce and other wants to learn how to make everything happen faster. They’re all searching for a magical answer and there is one. It’s revealed in this edition of The Game Changers.
Do you love stories about fast growing remarkable companies with nothing but upside potential? Here’s a story about a company that has increased their revenues ten times in fifteen years. High tech? Nope. Healthcare? Nope. A new App? Nope. Try… you’ll love how this company keeps everyone on the same age shooting at the same target.
Have you ever noticed that some people just seem to be luckier than most and go from strength to strength and win to win almost effortlessly? Have you ever been tempted to mutter under your breath that you’d like to be as lucky as they are? Here are a couple of basic truths about getting lucky.
Last week I spent some time with a CEO in the middle of a 26 billion dollar merger. He was talking about the challenges of getting both companies on board the same culture and had some startling, revealing and spot on advice.
It’s been said that luck occurs when preparedness meets opportunity. Most fortunes and successful careers have been created when someone sees something, instinctively knows it’s going to be a winner and finds a way to put themselves in the front of the parade. But, how do you find the parades in formation so you can get in front? That’s the subject of this edition.
We’re all in a hurry. We feel like we’re responding to one problem after another and if we fail to act fast every delay is potentially deadly. It’s almost as if we’re trying to put out the latest fire with no time to get the whole story. This edition teaches why you should make sense first and judgments second.
In Podcast 93, listeners learned the question that Jason asked thousands of times each as part of his research, "What’s Keeping You Awake at Night These Days?" That question has been the basis of each of Jason’s eight bestselling books and so we asked you, the people who listen to the podcast to share what’s keeping you awake at night these days about your business? You submitted hundreds of ideas. Here’s what you told Jason.
The two biggest markets in the world are ‘consumer technology’ and ‘escape from consumer technology’. What’s your role going to be in the new world and are you developing the skills that will allow you to achieve your full potential in whichever you choose? That’s’ the subject being discussed in this podcast.
All of Jason’s bestselling books on leadership, speed, change, innovation and reinvention have occurred as a result of asking CEO’s, leading entrepreneurs and business people one question, Here’s your chance to be learn that question and be involved in selecting the title and subject for Jason’s next book.
Jason was in Sri Lanka doing a speech and leadership training for MAS Holdings, a truly exceptional company that does business worldwide. While listening to one of the company leader’s talk about culture he was stunned when he heard the leader say, "What we have here is a culture of defiance!" Later, Jason realized that every great company has a culture of defiance. Defiant cultures and what they mean to you are explained and explored in this podcast.
At the end of a newsletter that Jason received there were six tiny stories; each being one or two sentences long. He read them, thought about them all day long and went through the day with a smile on his face. Maybe you will too.
If you spent too much time listening to the pundits and all the self-serving, wannabe, not so bright folks who call themselves journalists, you’d be running for cover. Are things as bad in the US as people say? I don’t think so and this week’s podcast features some facts and thoughts that you should know and act on.
What in the world happened to Yahoo? Once valued at 120 billion, Yahoo finally got sold for less than 5 billion to Verizon. Every CEO the company hired only made matters worse and most of them should have gone to jail for management malpractice. How did this once incredibly valued company become the joke of Silicon Valley and what lessons are there to learn?
When do you think people stop asking the questions ‘why’ and ‘what if’? The answer is a shocker and it will definitely cause a change in your behavior. This is one of the neatest pieces of research Jason has come across in a long time. You’ll love it.
During his book research one of the CEOs of a company he was studying told Jason a story about customer service that he’s never forgotten and frequently shares with others. Here it is for you to borrow and tell.
One of the observations made by Jason and his research teams is that truly great companies keep all their doors open believing it leads to transparency. Can something so simple really make a difference? Listen and find out.
It’s taken a long time but most businesses now get it. They know they need a set of guiding principles or values in order to achieve their full potential. Imagine, taking the concept of having a set of values one step further; to your home and family and teaching your children the family values the same way you teach them their ABC’s or to count to 10. Here’s the story of one man who did just that. It’s remarkable and a game changer.
It’s a fact; the more priorities you have the less effective you are. Maybe it’s time to prune the number of priorities you’re chasing. Find out how in this episode.
If you lead other people at work or at home there’s a big question you’ve probably never asked them. It’s knowing the answer to this question that allows you to lead them.
Each year Jason conducts somewhere between 700 and 1,000 conversations in preparation for speeches. During the past week –a rare week of being off the road - he had 36 conversations with leading entrepreneurs, academics, heads of not-for-profits and CEOs and Presidents for upcoming speeches. He finished the week’s work having figured out what he believes is the single most important question you’ll ever ask in business and in life.
Jason travels between 200,000 and 360,000 miles a year on research, consulting and speaking and he’s been doing it for many years. Along the way he’s developed 15 tips that will make your travel life easier and more productive. Even seasoned travelers will learn valuable tips from the guy whose flown 10 million miles on business.
Almost 70 years ago Abraham Maslow put forth an idea in a revolutionary research paper titled, "A Theory of Human Motivation" that all people are motivated by five primary needs. His original findings have been validated by hundreds of subsequent studies and surveys. Do you know the five needs? Do you know how you can use Maslow’s work to make your enterprise lightning fast and hugely productive? Pay special attention to the third level of his pyramid because most businesses do a horrible job of employing it. This is fascinating stuff you can use.
One of the twelve labors of Hercules was cleaning out the stables. Sometimes all of our stables – the house, the car, the office, the purse and briefcase - need a good cleaning out. And, you’ll be surprised to learn that many benefits accrue from cleaning up.
Words are like eggs dropped from a great height. You can’t call them back or ignore the mess they’ve caused. In this episode of The Game Changer’s Jason discusses the power of Once in a while, even the best among us, either screws up and makes a mistake or error in judgment and ends up disappointing a customer and/or making them angry. Here’s the best way to handle the situation when that happens based on the research from Jason’s bestseller, "The High-Speed Company- Creating a Culture of Urgency and Growth".
Words are like eggs dropped from a great height. You can’t call them back or ignore the mess they’ve caused. In this episode of The Game Changer’s Jason discusses the power of words with an intensely private and personal story he’s never told publicly before.
When you make a conscious decision to make growth a guiding principle of your company everything changes for the better. In this episode Jason talks presents the 10 great things that will happen when you decide to grow your business nonstop. It’s a Life Changer!
Do you have something big and important enough in your life that you’re willing to be seen by others as being foolish? Henry Ford did. Bill Gates did. Steve Jobs did. Charlie Chaplin did as well. Maybe it’s time to step to the pump and find something in your life you feel so strongly about that you’re even willing to be deemed foolish by some.
Are you away from home on business too much? Do some of your work days seem too long and hard? Ever want to chuck it all? Ever feel bummed out and depressed at how tough and long the journey is? Jason argues we need to be thankful for being allowed to practice our craft and puts things into perspective.
Jason and Dale talk about customer service and where the decision to serve the customer must take place; based on a real life example at Delta Airlines.
Jason is traveling in the Middle East on a speaking tour and he and Dale were unable to secure a high quality audio line to do this week’s podcast. In its place we’re urging you to listen to or listen again to the episode that has generated the biggest response of any episode. Originally it aired as Episode 66: Exceed Everyone’s Expectations Every Time. This episode reveals the single most powerful and important question you’ll ever ask as you’re about to begin doing business with someone. It’s a simple question that will change your entire life. Nothing more needs to be said. Jason and Dale will return live next week.
Jason tells the story of River Valley Bank, based in Wausau, Wisconsin, USA, which was founded by immigrant farmers to America’s Midwest who started with one cow and a vegetable patch and, which has become, a highly successful and powerhouse mid-size bank through nonstop innovation. You’ll learn how innovation can come from the most unlikely places and events and how one small seemingly insignificant event can forever change a company….maybe your own…if you’re ready to seize an idea and run with it.
This episode explains the nine primary reasons that people hesitate and how to overcome each of them and you’ll learn the words that were shared with Jason by an early mentor and had guided him during his entire career.
Jason was in the middle of a 17,000 five city speaking tour when host Dale Dixon caught up with him. Based on Jason’s research they discuss whether or not a recession is looming, the biggest challenge facing businesses right now and conclude with something shocking that happened to Jason in Mexico.
Every time you say to someone, "I’m so busy," or, "my schedule is so jammed," what you’re really saying is that your life is out of control and you’re not in charge of your own destiny. Here are seven steps for getting control of your calendar and your life.
The Gig Economy: Millions of people don't work for a company; they work for many. Gain remarkable insights into the new gig economy and learn how to be prepared.
This week’s edition of, The Game Changers, reveals the single most powerful and important question you’ll ever ask as you’re about to begin doing business with someone. IT’s a simple question that will change your entire life.
Nothing more needs to be said.
Average performing companies have 372 priorities. Above average companies have 21. That means above average companies are outperforming average companies by 17 times. Reducing the number of priorities companies are tracking from 372 to 21 means doing away with a lot of stuff that will take care of itself. This episode of, The Game Changers, takes its lead from Peter Drucker who said it first. "If you want to be an effective manager do first things first and second things not at all." How will you decide what things to do first and what things not at all?
Prescription without diagnosis is malpractice and the vast majority of people trying to sell something do it all the time. They are so busy telling what they want to tell and selling what they want to sell that they never take the time to learn what the client really needs. In this edition of, The Game Changers, you’ll learn five steps that will help make you an excellent diagnostician.
After a lifetime spent studying highly successful CEO’s, business owners and leading executives the inevitable conclusion is that the only freedom any of us will ever have is economic freedom. This episode details the ten things that people who achieve economic freedom shave in common. Follow their lead and you’ll end up in the same place.
Christianity and Judaism have Ten Commandments, Islam has Five Pillars, Buddhism has an Eightfold path and Hindus have Five Principles and Ten Disciplines. No human organization has prospered and withstood the test of time without a set of guiding principles or values. This episode explains the vital importance of having a set of guiding principles and how to move them throughout the organization. It’s a game changer.
Last month Jason delivered a keynote speech to the leadership of Edward Jones and in the process of his preparation he learned the 'two words' that have been responsible for this great company growing to more than 13,000 locations and financial advisors and more than 8,000,000 clients. The magical 'two words' – if you take them on board – will be a huge game changer for you.
The fifth and final in a special five part series on "Being Worthy" - the Life Changer
When you’re deemed worthy people listen to you, talk to you and trust you and will do business with you. In this week’s edition of The Game Changers you’ll learn how to gain belief. Imagine how powerful it is when you go from introducing yourself to gaining belief in only minutes. It will give you a unique competitive advantage, have you towering against the competition and be the start of a relationship that will last a lifetime. Oprah does it better than anyone and she’s done pretty well for herself.
The fourth in a special five part series on "Being Worthy" - the Life Changer
When you’re deemed worthy people listen to you, talk to you and trust you and will do business with you. In this week’s edition of The Game Changers you’ll learn how to demonstrate your points of difference in a way that will give you a unique competitive advantage, have you towering against the competition and make an impression that will last a lifetime.
The third in a special five part series on "Being Worthy" - the Life Changer
When you’re deemed worthy people listen to you, talk to you and trust you and they will do business with you. In this week’s edition of The Game Changers you’ll learn how to state your purpose the right way and in a way that will give you a unique competitive advantage that will last a lifetime.
The second in a special five part series on "Being Worthy" - the Life Changer
When you’re deemed worthy people listen to you, talk to and trust you and they will do business with you. In this week’s edition of The Game Changers you’ll learn how to "break the ice" in a way that’s authentic, from the heart and seen as being genuine.
The first in a special five part series on "Being Worthy" - the Life Changer
When you’re deemed worthy people listen to you, talk to you, trust you and they will do business with you. But, repeated scientific studies prove that within 1/10 of one second – before you open your mouth – people makes scores of judgements about you.
Since the debut of Jason’s first landmark book in 2000 he has delivered more than 1,000 paid keynote speeches around the world to more than 2.1 million people. This is the podcast where he details step-by-step what he goes through to prepare for and deliver a speech guaranteed to win a standing ovation and rave reviews.
There’s a HUGE difference between strategy and tactics. Leaders and companies who know the difference far outperform those who don’t. Do you have too many strategies? Perhaps the most overused word is strategy. It’s so overused as to have qualified for inclusion in a game of Buzzword Bingo. Great companies and great leaders have one strategy and many tactics and they have a foolproof way for selecting the right tactics. Ten minutes that will give you a cutting edge. This week’s episode of The Game Changers will give you a competitive advantage when it comes to strategy and tactics.
Millennials will make up 100 million of America’s 130 million job market. You will succeed at finding, keeping, engaging and growing them or you will go the way of the dinosaur. Spend ten minutes learning the results for some fascinating new research about Millennials and the six things you can do to engage them. It’ll be worth your time. 91% of all Millennials want to become leaders but only 5% of them say it’s about the money. Lots of great numbers and research about Millennials and the six ways to find, keep, engage and grow them in this week’s edition of, The Game Changers with Jason Jennings and host Dale Dixon.
Stop taking, "No," from anyone who doesn’t have the ability to say yes! In order to get a job, raise money or sell something you’ll stack the deck in your favor by getting to the decision maker. This week’s episode of The Game Changers reveals the seven steps to take for getting an audience with the person who can say, "Yes!"
Are you so busy working for your business or in your business that there’s never any time to work on your business? Solo business travel provides vital time to work on your business. This week’s episode of The Game Changers reveals the eight benefits of solo business travel and explains how to take full advantage of every business trip you make.
There are four little words that prevent most people and companies them from ever achieving their full economic potentials. Most people and companies routinely use four little words that will prevent them from ever achieving their full economic potentials. This week’s episode of, The Game Changers, reveals these four little ugly little words and shows you how not to allow them to stop you or your company dead in its tracks.
Good stewards get it. They know their job is to make everything better for their workers, customers, vendors and suppliers, owners or shareholders and the world. While attending a Native American Pow-Wow in the Upper Great Lakes region of America, Jason heard an Indian Chief tell a story to a group of children. The story stopped him in his tracks and it will stop you in yours. This week’s game changer is a remarkable story about stewardship.
There are 100 million Millennials and 123 million jobs in the US. Similar staggering statistics exist in almost every developed nation. Until you crack the code on finding, keeping and growing Millennials you don’t stand a chance of creating sustainable urgency and growth. Engaging Millennials is a challenge; research shows that as many as 87% of them don’t instinctively trust people – including their leaders. In this week’s Game Changers you’ll learn the three things that have to happen in order to keep Millennials engaged.
This will cause you to look at speed and urgency differently and teaches you how to solve problems the first time rather than fixing the same ones over and over again. keep your good customers instead of churning them, engage the 70% of your workforce who aren’t engaged (Gallup 2014) and gain the cooperation of those workers standing on the sidelines.
The most common thing about common sense is how uncommon it is. In this episode, Jason responds to a fan, answering a question and in the process shares a game changing approach to reviving common sense. While it might be as simple as saying what’s old is new again, it’s worth taking a look at the most successful "under-the-radar" companies to learn that success is rooted in good old common sense.
Tim and Richard Smucker, Co-Leaders of J.M. Smucker, have not only enjoyed significant organic growth but also quickly gobbled up, digested and grown such iconic brands as Folgers, Dunkin Donuts Coffee Products, Pillsbury, Hungry Jack, Carnation, Knotts and Jif. These folks, headquartered in tiny Orville, Ohio are fast. Between 2004 and 2014 they grew revenues from 600 million to six billion dollars and introduced an average of fifty new products a year growing profits by almost 800%. In this episode, Jason Jennings shares the core foundation to Tim and Richard’s success: four simple actions that some people call hokey. When Jason is finished, you’ll call it authentic.
Seven out of ten employees say, "The most stressful part of my job is dealing with my boss!" And the reason, research shows, is "unnecessary leadership" or what most of us call bureaucracy and micromanaging. In this game changing conversation, Jason Jennings provides a principled approach to ending bureaucracy and micromanagement.
The age of big data promises more than it can deliver. It gets us thinking that more information means little to no chance of making any mistakes. Big companies invest 200,000 employee hours per billion dollars in revenue generating data for yearly forecasts and budgets. That means billions of dollars in data analysis were spent at companies like Blockbuster, Borders, Circuit City, Sears, HP and Sprint. Did that make them faster or did it create speed bumps? The answer, of course, is no. In this episode, Jason Jennings presents a game changing plan for action that ends paralysis.
When should a company license rather than sell what it produces? The question is becoming more and more relevant for companies of all sizes. While the game changing approach might not be actionable for you today, it should kept in mind. Jason dives into the idea of becoming an innovative organization with an eye toward licensing products.
Jason Jennings provides a preview to telling research uncovered in his next book about the lack of trust and subsequent damage to business. As always, Jason touches briefly on the challenges, then provides four game changing actions you can start immediately to grow trust in your organization.
What do four economists, four Oxford students and four garbage men have in common? Not much, especially when it comes to predicting the future. Jason provides a game changing approach to seeing the future by sharing the story of the economists, students and garbage men along with stops for stories from Italy and India. By the end of this value-packed podcast, Jason gives you the five ways you can start anticipating the next big thing in your future.
Jason gives you a behind the scenes look at his bestseller, Think Big, Act Small. Learn how one of the business leaders profiled in the book gave Jason the book title. Most importantly, Jason shows you why thinking big and acting small is the one thing successful businesses have in common. Then, he gives you the action steps to think big while acting small.
Jason shares the inspiring and game changing story of Jack Strack of SRC Holdings. Jack turned a debt ridden, poor performing company into a high performing success – and he did it with transparency and honesty. Jason breaks it down with actionable steps you can learn from Jack’s accomplishments.
Whether a business sells coffee and pastries, dry cleaning or airline seats, it’s not enough for the owners and management to know the lifetime value of a customer. In this game changing conversation, Jason Jennings shares three stories that show why the front-line people in your business must know the true lifetime value of the customer.
Listeners from Great Falls, Montana to Cape Town, South Africa; Birmingham, UK, to Mobile, Alabama ask Jason questions. Hear Jason explain principle-based leadership, the power of small bets and if the leadership principles really apply across cultures.
Jason Jennings was made to feel a little uncomfortable recently, but the experience opened his eyes to a game changing paradigm. In this episode, Jason shares how this event in his life caused him to change one important way in which he spends three-to-four minutes each day. Jason will show you how this small change in your life can make a big difference. Listen and answer the question: Will you accept the challenge? Write to us at jason@jason-jennings.com.
Jason Jennings shares the story of a game changing business practice he discovered at a successful martial arts studio in Chicago. What did the studio sell? Self-defense training for kids to survive on very tough streets? After school babysitting? A way to build self esteem? Try, none of the above. The owner took a step back and defined his business in simple generic terms. Listen to the podcast and learn the result. Better yet, discover how to do it for your business.
Looking for the true competitive advantage in your work? Jason Jennings shows you the game changing approach that will make you stand out from the competition: Collect one story a day. Think of just a few of the immediate benefits. Seeking stories provides unique insights into people and possibilities. Hearing stories allows you to connect life’s dots. Tuning in to the world around you keeps you humble and grateful.
Do you ever find yourself disappointed? Disillusioned? In despair? Do you feel like a cynic? Jason Jennings provides a game changing approach to change that negative mindset and move from a scarcity mentality to an abundance approach to life. See what it can do for you and your business.
In this best of The Game Changers, Jason Jennings shares stories from his research that show how remarkable companies stay remarkable. Businesses that are game changers in their respective industries make continual small bets. Jason shows you in four steps how small bets are made and what it can mean for you and your business.
The leader of any organization is responsible for making everyone proud. In this game changing conversation, Jason shares two stories. The first is of a newly hired executive who turns his insurance company around by making everyone proud. Then, he explains how a Michigan drum and bugle corps can’t be stopped. He applies to your business the lessons learned from this decades old group and what keeps its members coming back year-after-year and what it means to make everyone proud.
Do you find you, your managers and the leaders within your business are constantly chasing top-line growth, never achieving true economic potential? You’re probably not tracking the only numbers that really matter. In this episode, Jason breaks the myths of what numbers most business owners think they need to track and tells stories of businesses that have discovered his game changing approach to paying attention to what matters most.
Five simple steps that will change your sales career and life. Jason shares his story of being the youngest radio station owner in the U.S. In the story, he shows what he learned when a blue jeans manufacturer called looking for help in a desperate situation. Jason said, "I have nothing to sell." From there, he created the five steps that will set you apart from the competition.
Game changing leaders must be confident. In this episode, Jason clarifies the difference between much needed confidence and very costly ego. Determining the difference starts with one question. Jason shares the real cost of ego and the steps each leader must take to confidently check his or her ego at the door.
Fresh from two disturbing experiences in well-known retailers, Jason goes to the pages of The Reinventors to offer the ultimate checklist to use when hiring for your company. Or, if you’re interviewing for a job, be sure you’re confident in these six areas. While the checklist is simple, the work of hiring is hard. But, hiring hard makes managing so much easier.
Many top business leaders tell Jason that one of their biggest concerns is finding, keeping and growing the right young people. At the same time, the leaders complain that young people are a different breed and a challenge to manage. Jason offers some unique insights on attracting, keeping and growing those born between the 1980’s and early 2,000’s.
Whether a one-to-one sales call, a board presentation or a speech to 20 or 200, learn four ways to get past the jitters and be a more powerful presenter as Jason takes over the podcast and turns the table on host Dale Dixon. The two detail the four tips from Dale’s new book, Sweating Bullets-A Story About Overcoming the Fear of Public Speaking.
There’s little dispute that the right culture is the ultimate competitive advantage. Jason challenges you to a test within your business, company or department to determine if yours is the culture that will take you where you want to go.
If you tell what you want to tell in order to sell what you want to sell, people won’t buy. Jason shares the four game changing ways you can sharpen your listening skills and turn listening into a profitable skill.
From Anthony in Abuja, Nigeria to Roger in Estherville, Iowa, Jason answers your questions. Learn about the power of positive words, where Jason gets the ideas for his books and hear Jason set the record straight about the company one listener calls "bad."
Each week, Jason receives scores of emails from people who want to know how to get a book published. If you believe there’s a book inside you, this is the podcast for you.
Jason shares the most powerful paragraphs he’s read and how the words lead him to discover the three must-haves to get anything done in business – especially starting a revolution.
If there’s a game changing podcast, this is it. Jason Jennings returns from Istanbul and working with a key client where he witnessed one of the most paradigm shifting customer engagement processes. Hear the story of what one of the world’s iconic brands does to really understand its customer.
You've no doubt seen the company. The business achieves a level of success, then, poof, it fades away. Jason found the companies that continue delivering quality products and services have this one trait in common: Continuous improvement. The Japanese call it Kaizen, and in this episode, Jason shows you the principles all highly productive companies use to achieve continuous improvement.
Have you ever heard someone say the only thing holding them back from growing the business, innovating a new idea or releasing a new product is, "More money!" In this episode of The Game Changers, Jason blows that excuse out of the water. He explains why all you need is a problem and not quite enough money. Learn why being frugal will make you the ultimate Reinventor.
In researching more than 220,000 businesses and interviewing more than 50,000 people, compiling nearly one-million pages or research notes, Jason and his team found the game changing businesses embrace the idea of every employee feeling like THE owner (not an owner). If you haven't already, listen to Episode 13, where Jason told the story of Billion Dollar Brad. Employees who are treated like the owner get to make big, important decisions. In this episode, Jason shares how leaders can help employees make the right decisions.
In this episode, Jason shows you the principle he learned from the funeral industry: Set a clear destination. Cutting through the fog means you have to get your hands dirty. In this case, getting your hands dirty means spending at least half your time doing one specific thing. Listen and learn what that one thing is as you set a course for a clear destination.
What can you learn from the most successful companies? The research shows top performers consistently master the art of creating and sustaining organizations where everyone thinks and acts like the owner. In this episode of The Game Changers, Jason shares the story of Billion Dollar Brad and details the way to make every employee feel like the owner.
Herb and Marion opened Jason’s eyes in a big way as they shared the reason for their success. It was summed up in the acronym WTGBRFDT. It’s the one question every successful leader asks before making any decision. In this episode, Jason Jennings shares the story of Herb and Marion, how he discovered the question and what makes it a powerful tool for anyone seeking to improve her/his business.
You’ve heard the excuses: The economy stinks; I can’t find good employees; The competition doesn’t play fair. Jason turns the magnifying glass to the inside of your company, where the real problems can be found. Listen as Jason shows you the two steps to eliminate excuses and find new levels of success.
Everyone needs a program to succeed. Whether you’re a grad fresh out of high school or an entrepreneur growing your net worth past $10M, Jason shows you why it doesn’t necessarily matter what program you choose, just get yourself on a program. It’s time to get your hands dirty.
Jason Jennings makes the case that layoffs never work. Except, for one reason. Learn the four negative outcomes of layoffs and how top performing companies avoid the layoff snare.
When everyone in your organization is on the same page, moving in the same direction and shooting at the same target, you'll find new levels of success. Best selling author and speaker Jason Jennings shares the importance of getting everyone on the same page and how to do it.
Confronting opposing ideas and views within any process in doing business. Finding the right direction with the right idea and improving the system. Making it all work in systematization using lists with clarity and finding the best way of producing the best results and outcome.
With one of the most asked questions asked of Jason, he reveals some of his research findings on personal performance and potential.
Peter Drucker said culture eats strategy for breakfast, your research really illustrates that point. (Jason, pick it up and illustrate with a story). When you talk about a lean culture, what do you mean? In your book, Less is More, you identify eleven leadership traits behind creating the culture. While we don't have time to go into all eleven. Give us one or two that a leader can focus on and improve in the next week.
Jennings research into more than 220,000 companies proves that people and organization that are unable to let go of four things will not grow but instead face certain failure and irrelevance. What are these four things and how can leaders and companies adopt a spirit of letting go?
What is a small bet? But, people in my organization are paralyzed in fear of making a mistake - how do we move past that? What are some ways an owner or manager can tap into creative innovation to start making the small bets? What type of measures should be in place to determine success?
Why every human organization must make growth a number one priority, how to make it happen, how to move it, how to establish a commitment to growth throughout the organization, getting everyone on board and the consequences of a no growth company.
Who is Jason Jennings? Why does he do what he does? What’s his background and story? How did he get to the position, according to USA TODAY, of being "one of the three most in demand business speakers in the world"?